Perfection in your airline’s Financial Governance.
EMPOWER∙MY∙AIRLINE is an AI-powered reconciliation service for scheduled and charter airlines. We continuously and automatically match every sale — allotments, tickets, seats, ancillaries — against the funds actually received in your bank.
The result: Missing funds surface and settlement delays become visible, besides money-in-transit and full cost of distribution turns transparent.
Three questions every airline CFO should be able to answer instantly
Do we get our money?
Reconcile Direct, GDS, NDC, Interline, and Charter sales against incoming funds — and pinpoint every discrepancy by provider, market, currency, and settlement cycle.
What does each provider really cost?
Make distribution and payment costs transparent across every provider and channel. Costs you can measure are costs you can optimize.
What will next month look like?
Forecast cash flow using actual settlement lead times. Factor in risky markets, weak agents, and provider charges — not assumptions.
Solution
EMPOWER∙MY∙AIRLINE is the missing layer between your reservation, ticketing and Revenue Accounting systems and your bank. It provides end-to-end assurance that every sale generated through Direct Selling Platforms and Global Distribution Systems (GDS) is accurately received in the airline’s bank accounts or the IATA Clearing House.
Whatever the payment method — credit card, giro, bank transfer, or cash — and fully aligned to IATA standards, EMPOWER∙MY∙AIRLINE links each received payment back to its underlying allotment or ticket. In doing so, it exposes leaks and weak spots in your payment flows while giving you precise insight into money lead times, funds in transit, and financial forecasting.
The outcome is aviation finance turned into a controlled, data-driven process — managing ticket sales, payment providers, and settlement timelines with confidence and speed. EMPOWER∙MY∙AIRLINE delivers the summarized and detailed transparency that Chief Accountants, CFOs, CCOs and CEOs need.
Data Collection & Reconciliation
EMA captures all sales data — allotment and ticket data, clearance data, and bank data — then applies AI-based reconciliation algorithms that work automatically, semi-automatically, or under manual review. Every match is either accepted or rejected with a full audit trail.
Exception Management
EMA provides clear reconciliation overviews and workflows, enabling delegation and prioritized follow-up with sales agents, payment providers, and banks until every payment is safeguarded in the bank. Effort is focused on where it creates real financial value.
Performance & Cash forecast
EMA continuously maintains payment performance data and produces accurate cash forecasts. Sales are netted against commissions, penalties, provider charges, GDS costs, payment take-rates, and exchange rates — then bucketed into Funds-in-Bank and Funds-in-Transit.
Why is Reconciliation complex?
Airline sales are massive, global, and highly distributed. They arrive through countless travel agents and payment service providers, each with their own payment flows, proof-of-payment formats, fees, currencies, and exchange rates — usually with minimal detail attached. The result: financial reconciliation and cash control become complex, slow, and resource intensive.
Until now, full automation has been rare. Many airlines assume their payment flows run like a Swiss watch — until irregularities, or outright leakage, surface. Trust erodes. Detailed reconciliation becomes unavoidable. Teams spend costly hours on one-off, spreadsheet-driven reconciliations that are too slow to recover funds in time.
The complexity stems from a single root cause: the variety of payment flows, the loss of detailed information between ticket issuance and transaction processing, and the daily, weekly, or monthly accumulation of settlements across currencies, exchange rates and provider fees.
EMPOWER∙MY∙AIRLINE reconciles continuously across four data layers — allotment, ticket issuance and interline partners, transaction, settlement and funds received — and exposes every mismatch before sales become losses.
The outcome: Fewer revenue leakages, faster dispute resolution, and more reliable cash forecasting.
Findings — Where revenue actually delays or even disappears
Every ticket sold should become cash in bank. Surprisingly often, it doesn’t. EMPOWER∙MY∙AIRLINE provides the service to Your Airline identifying where revenue disappears – across Payment Service Providers, Banks, General Sales Agents, BSPs / ARC, FX conversion, and settlement chains – before operational delays become multi-million exposures.
1. “Technical” settlement issue at card provider: A regional Payment Service Provider reported temporary technical settlement issues and requested additional transaction information from Your Airline. For three months, settlements from a specific country remained pending while millions of USD accumulated in outstanding receivables.
Reality: Cash collection depended on operational follow-up—not transaction completion.
2) Banking standards migration interrupted Swiss settlements: The global ISO 20022 banking migration changed payment validation, structured remittance handling, and beneficiary data requirements. Several payment partners were not fully compliant. As a result, Your Airline did not receive settlements from Switzerland for two months.
Reality: Funds were collected – but for months failed to complete the final mile to bank
….and many more. Please contact us for a full list of expected findings.
Let’s identify past leakages and safeguard future revenue.
Contact
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