Perfection of Your Airline’s Financial Governance.
Scheduled and Charter Airlines unlock exceptional Financial Benefits and achieve Powerful results. Leveraging AI, EMPOWER∙MY∙AIRLINE is a cutting-edge New Generation Reconciliation Service.
EMPOWER∙MY∙AIRLINE enables the automated continuously match of airline sales of allotments, tickets, seats, ancillaries and payments with received funds.
The outcome exposes missing funds, delays of funds and the full distribution cost becomes transparent.
Do we get our money?
Reconcile Direct, GDS, NDC, Interline, and Charter Sales against incoming funds to precisely identify any discrepancies—broken down by provider, market, currency, and settlement cycle.
What is the provider cost?
Ensure distribution and payment costs are transparent across all providers and channels, making expenses measurable and easy to optimize.
How does it look like next month?
Forecast cash flow using actual settlement lead times, account for risky markets and agents, and incorporate provider costs—eliminating reliance on assumptions.
Features
EMPOWER∙MY∙AIRLINE is the perfect add-on to the airline’s sales reservation and ticketing platform as well as the Revenue Accounting System, providing end-to-end assurance that the actual sales generated via Direct Selling Platforms and Global Distribution Systems (GDS) are accurately received in the airline’s bank accounts or the IATA Clearing House.
By any form of payment – whether Credit Card, Giro, Bank Transfer or Cash Payment and also aligned to IATA standards – EMPOWER∙MY∙AIRLINE directly links the actual received funds to corresponding allotment(s) or ticket(s). Simultaneously, the reconciliation uncovers leaks and weak spots in Your Airlines payment flows, while providing valuable insights into money lead times, funds in transit, and financial forecasting.
EMPOWER∙MY∙AIRLINE turns aviation finance into a controlled, data-driven process — giving airlines the ability to manage ticket sales, payment providers, and settlement timelines with confidence and speed. Ultimately, EMPOWER∙MY∙AIRLINE provides the summarized and detailed insight to sales and cost with transparency for Chief Accountants, CFOs, CCOs and CEOs.
Data Collection & Reconciliation
EMA captures all Sales Data including allotment/ticket data, clearance data and bank data – which then again enables the AI based algorithms to be reconciled Automated, Semi-Automated or if needed manually as Accepted or Rejected.
Exception Management
EMA provides reconciliation overviews and workflows, which again gives the basis for delegation and prioritized follow-ups with sales agent, payment providers and bank(s) until the payment flows and funds a safe-guarded in the bank. focusing effort where it creates real financial value.
Performance & Cash forecast
EMA calculates and maintains payment performance data, which features Cash Forecasts display of Sales deducted Commissions, Penalties and Payment Processing Cost as Provider Charges, GDS Cost, Payment Take-Rates, Exchange Rates etc. bucketed into Funds-in-Bank and Funds-In-Transit.
Why is Reconciliation complex?
Typically, Your Airline Sales are massively, globally and very distributed coming via many travel agents and payment service providers including many payment flows, proof-of-payments, payment details, fees, currencies, exchange rates with minimum of information – all in all, making the Financial Reconciliation and Cash Control complex and resource-intensive.
Until now, Reconciliations are rarely aligned 100% automatically. Your Airline may consider your payment flows spinning as a Swiss Watch as they should – until you you figure out that there are irregularities and maybe even leakages. Your Airline experience may turn into that you do not trust that sales becomes funds in full and acknowledge the requirement for detailed reconciliation. Your Airline may be spending cost-full processing time on handheld or one-off reconciliations that are based on endless numbers of spreadsheets, slow and even untimefull in order to the process claims recovering funds. The complexity comes from the variety of payment flows utilizing different payment providers, loss of detailed information from ticket issuance to transaction processing, to daily, weekly or even monthly accumulating settlements cross currencies, exchange rates and provider fees.
EMPOWER∙MY∙AIRLINE reconciles when the data is available, across the four layers of allotment, ticket issuance interline partners, transaction, settlement and fund received and exposes every mismatch — missing funds, delays and provider cost — before sales become losses.
EMPOWER∙MY∙AIRLINE Outcome leads to Fewer Revenue Leakages, faster Dispute Resolutions and more reliable Cash Forecasting
Experiences – Outcomes
1. “Technical” settlement issue at card provider: A regional Payment Service Provider reported temporary technical settlement issues and requested additional transaction information from Your Airline. For three months, settlements from a specific country remained pending while millions of USD accumulated in outstanding receivables.
Reality: Cash collection depended on operational follow-up—not transaction completion.
2) Banking standards migration interrupted Swiss settlements: The global ISO 20022 banking migration changed payment validation, structured remittance handling, and beneficiary data requirements. Several payment partners were not fully compliant. As a result, Your Airline did not receive settlements from Switzerland for two months.
Reality: Funds were collected – but for months failed to complete the final mile to bank
3) Silent GSA settlement delay: A General Sales Agent faced temporary challenges moving funds out of a specific country. Sales continued. Tickets were issued. Quietly, settlement to Your Airline was delayed for months with no proactive escalation.
Reality: Revenue recognition continued while liquidity silently deteriorated.
4) Inflation and FX exposure in local markets: A General Sales Agent operated in a market with high inflation and rapidly fluctuating FX rates. Settlement timing slipped month by month, while funds were converted at increasingly unfavorable exchange rates.
Reality: Delayed settlement became hidden FX and working-capital leakage.
5) Weak BSP market exposure: Certain International Air Transport Association BSP markets showed consistent remittance weakness and settlement delays over several months. Meanwhile, Your Airline kept sales open—and in some markets even increased capacity after competitors reduced exposure.
Reality: Commercial growth increased financial exposure.
6) Unsupported payment method remained live: A payment instrument remained activated in the GDS—even though Your Airline’s acquiring / payment setup no longer supported it. Customers successfully purchased tickets. However, funds were never captured by the payment chain.
Reality: Revenue existed in booking systems—but nowhere in the bank.
7) Chargeback wave hidden in lagging reporting: A regional Payment Service Provider changed fraud rules and began reversing transactions weeks after settlement. Your Airline believed ticket sales were safely banked—until chargebacks quietly accumulated into seven figures.
Reality: Revenue recognized ≠ cash retained.
8) Acquirer reserve account build-up: A card acquirer introduced a rolling reserve due to market risk exposure. A percentage of every transaction was withheld before payout, quietly accumulating millions in reserve accounts.
Reality: Cash was collected—but not released.
9) Duplicate commission deduction: A General Sales Agent deducted local commission, while central settlement files also reflected commission netting. For months, Your Airline absorbed duplicate deductions unnoticed.
Reality: Commercial leakage hid inside operational complexity.
10) Local banking controls trapped funds: A central bank introduced temporary FX repatriation controls. Passenger sales continued daily, but proceeds could not leave the country.
Reality: Booked revenue ≠ accessible liquidity.
11) FX conversion spread widened silently: A settlement partner moved from interbank FX pricing to an internal treasury conversion model with materially wider spreads. Month after month, settlement proceeds underperformed expectations.
Reality: Margin leaked silently through settlement execution.
12) Failed payout routing: A beneficiary banking setup changed during a banking migration. Settlements were routed into suspense / investigation accounts rather than Your Airline’s operating account.
Reality: Paid ≠ received.
13) Ancillary sales settled elsewhere: Seats, baggage, lounge access, and upgrades settled through separate payment rails. Ticket sales reconciled. Ancillary revenue did not.
Reality:
Leakage sat outside core revenue reporting.
14) Bankruptcy in the settlement chain: An intermediary payment institution failed financially before forwarding collected customer funds. Passengers paid. Tickets were issued and flown. Your Airline never received the cash.
Reality: Counterparty risk became direct loss.
Every ticket sold should become cash in bank. Surprisingly often, it doesn’t.
EMPOWER∙MY∙AIRLINE provides the service to Your Airline identifying where revenue disappears – across Payment Service Providers, Banks, General Sales Agents, BSPs / ARC, FX conversion, and settlement chains – before operational delays become multi-million exposures.
Let’s identify past Leakages and Safeguard future Revenue
Contact
EmpowerMyAirline ApS
Spotorno Alle 4, 2nd floor,
2630 Høje Taastrup
DK – Denmark
Company / VAT No: CVR DK-45799174
Phone: +45 2032 9192